a: i want to return refund this coat because of the size,the this size is too big for me
b: sure do you bring a have the receipt? if you want to refund this coat we need a receipt nessesary
a: oh i forgot to bring the receipt ! is it available look for the record about buying mt coat is it possible for you to check the record of the sold items?
if you check it out can you refund my money? find out that can you refund my coat?
b: sorry when you bought this coat , i wan't in here so if you want to refund your coat without receipt, you have to wait untill myoss come here when you bought that coat, I wasn't here so if you want to refund your money, please wait for my boss to come
a: oh then i will have to go stop by my office first but, so i will come back again