How do you deal with wrong orders? For example, you received a wrong order or your order was not the right size. How do you deal with that kind of situation?

Firstly, I check if I ordered correctly. I cross check the wrong order and my order sheet. If it turns out that my order wasn't faulty, I check how I can return the goods or ask for refund. I hardly get angry over this kind of mistake. I understand human = humans can make mistakes because I also have a lot of experience = experiences of making mistakes. When I worked as a sales coordinator in my previous job, I have = had an experience of dispatching goods in a wrong packing type. Even worse, I sent sent a cargo to a wrong port and I had to deliver the cargo to the right port. As long as the person who made a = the mistake sincerly express = expresses sorry, I have tolerance to accept other's mistake.